The move makes Canada the latest country to review its regulation of artificial intelligence (AI) tools.
The investigation seeks to establish whether OpenAI obtained proper consent for the collection, utilization, and disclosure of personal information belonging to Canadian citizens through ChatGPT.
OpenAI has not yet responded to Reuters’ request for comment.
The launch of ChatGPT, a popular chatbot, sparked an artificial intelligence race between tech giants Alphabet Inc and Meta.
As a result, governments are forced to develop policies to regulate the use of this new technology.
ChatGPT has the ability to create articles, essays, jokes and songs in response to user suggestions.
OpenAI, a private company backed by Microsoft Corp., released ChatGPT to the public for free in late November.
The Canadian investigation will also examine whether OpenAI is meeting its obligations of openness and transparency, accessibility, accuracy and accountability.
The investigation is currently in progress, and there is no additional information available at this moment.
The commissioner’s office said the results of the investigation will be made public.